Privacy Policy

Effective Date: 01/09/2025

At Luminatile, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information when you use our site:

Personal Details: Name, email address, phone number, company details, and location (when you fill out forms or request a quote).
Business Information: Purchase requirements, order history, and communications with us.
Technical Data: IP address, browser type, device information, and browsing behavior through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Respond to inquiries and process sample or quote requests.
Provide product details, pricing, and order updates.
Improve our website, services, and customer experience.
Send relevant marketing communications (only if you’ve opted in).
Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information.
We may share data with:

Service providers (e.g., logistics, payment processors, IT support).
Business partners or distributors to fulfill your order requests.
Legal authorities, if required by law.

4. Cookies & Tracking

Our website uses cookies and analytics tools to:

Understand site performance and visitor behavior.
Improve navigation and personalize your experience.
You can manage or disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse.
However, no online transmission is 100% secure—we cannot guarantee absolute protection.

6. Data Retention

We keep your personal data only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt out of marketing emails at any time.
Request restrictions on how we use your data.
Contact us to exercise these rights.

8. International Users

As we export globally, your data may be transferred and stored outside your home country. We take steps to ensure it is protected according to this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:
📧 hello@luminatile.com
🏢 Office No. 914, The Spire, 150 Feet Ring RoadNear Shital Park, BRTS Bus Stop Rajkot, Gujarat, India – 360006